HMRC has published its Charter, which outlines the standards of service that businesses and individuals can expect when dealing with the tax authority, as well as the responsibilities expected of customers. The Charter serves as a framework defining the relationship between HMRC and those it serves, covering key aspects of interactions and compliance obligations. This guidance applies to all parties engaging with HMRC on tax, duty, and customs matters.
Source: HMRC (GOV.UK) – Read the original