New regulations establish framework for approving private landlord complaint schemes

These regulations implement provisions from the Renters’ Rights Act 2025 that require private landlord redress schemes to be formally approved or designated by the Secretary of State. The schemes must provide for independent investigation and determination of complaints from prospective, current, or former residential tenants against private rented sector landlords who are scheme members. The regulations set out the criteria and process for scheme approval and designation under the Act.

Source: legislation.gov.uk – Read the original